Background
Background

Our services

Keywords

Waste and recycling

  1. Waste and Recycling

    Copeland Borough Council's Waste Management section provides a wide range of waste related services to the people, businesses and visitors of Copeland. We are committed to the provision of efficient, cost effective waste services.

  2. Kerbside recycling service

    We operate a kerbside recycling collection service for paper, glass and cans from households on a fortnightly basis.

  3. Recycling points

    There are over thirty recycling points throughout the borough to make recycling easy wherever you go.

Council tax

  1. How your council tax is spent

    Your council tax bill helps to pay for all the services delivered by Copeland Borough Council, Cumbria County Council, the Police and Crime Commissioner for Cumbria and the parish councils. We receive just 11.9% of your council tax. The biggest proportion, 74.9% goes to Cumbria County Council. This leaflet explains how your council tax is spent by each organisation. 

Planning

  1. Search and comment on a planning application

    Search and comment on planning applications.

Customer services

  1. Services

    Here you can find out about the various services offered across Copeland. Some are provided by us and others are provided by other organisations and community groups.

    Find out more about the Good Neighbours Project.

    Affortable Warmth in Cumbria

    Affordable Warmth in your community

    Affordable Warmth for you

  2. Contacting the Council

    Details of how to contact us.

  3. Customer Service Commitments

    The following attachment gives details of our Customer Service Commitments.

Democracy

  1. What we do

    In Cumbria we have a two tier local government. Bigger county-wide issues such as education, highways and social services are provided by Cumbria County Council whilst six district or borough councils provide more local services to the communities they serve e.g. street cleaning, refuse collections and planning. We have a legal responsibility to provide certain services such as bin collections, whilst other things like providing parks and gardens is discretionary. This means we are not obliged to provide them, but we can if we have sufficient funds and wish to do so.

  2. Millom budget consultation drop-in session

    Opportunity for you to speak to someone about our proposed budget cuts and complete the consultation questionnaire.

  3. What do we do? This diagram shows you some of the things that we do over the course of a year and what your council tax helps to pay for.
  4. Cleator Moor budget consultation drop-in session

    Opportunity for you to speak to someone about our proposed budget cuts and complete the consultation questionnaire.

  5. Seascale budget consultation drop-in session

    Opportunity for you to speak to someone about our proposed budget cuts and complete the consultation questionnaire.

  6. Millom budget consultation drop-in session

    Opportunity for you to speak to someone about our proposed budget cuts and complete the consultation questionnaire.

  7. Seascale budget consultation drop-in session

    Opportunity for you to speak to someone about our proposed budget cuts and complete the consultation questionnaire.

  8. Egremont budget consultation drop-in session

    Opportunity for you to speak to someone about our proposed budget cuts and complete the consultation questionnaire.

  9. Whitehaven budget consultation drop-in session

    Opportunity for you to speak to someone about our proposed budget cuts and complete the consultation questionnaire.

  10. Whitehaven budget consultation drop-in session

    Opportunity for you to speak to someone about our proposed budget cuts and complete the consultation questionnaire.

Policy and transformation

  1. Safeguarding Vulnerable Adults Policy 2016

    Please see below our 'Adults Safeguarding Policy'. For our 'Childrens Safeguarding Policy' please click here.

  2. Our Safeguarding Policy

    We believe all children, young people and vulnerable adults have a right to be safe and protected.

  3. Copeland Equality Scheme

     Copeland Borough Council

    Equality and Diversity Statement 2016-2020

    The mission for Copeland Borough Council is

    ‘To make Copeland a better place to live, work and visit’.

     

    One of the core values which underpins this mission is a commitment to

    Treat everyone equally, fairly and with respect’.

     

    Copeland Borough Council is committed to meeting the legal duties placed upon it by the Equalities Act 2010; and to promoting equality and diversity in its role as a community leader, service provider and employer.

     

    In line with The Equalities Act (2010) and the Public-Sector Equality Duty (PSED), Copeland Borough Council is committed to improving the equality of opportunity for all; and reducing discrimination in employment and service delivery on the grounds of age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, and sexual orientation (known collectively as protected characteristics). 

     

    Copeland Borough Council will seek to foster good relations across all protected characteristics in its capacity as a public body, including its decision-making, policy development, budget setting, procurement and commissioning, service delivery and employment functions. 

     

    Rural and social isolation are recognised as  locally relevant issues in relation to equality of opportunity and access, as such they will also be considered in equality impact assessments and monitoring.

     

    The Council will be assisted to achieve its equality objectives through good practice and the support of the Equalities Champion.

     

     

    • CBC Equality and Diversity Action Plan 2016-17

     

     


     

     

Communications

  1. Budget consultation 2013-15 document

    This document outlines our proposals for finding the £2.6 million of savings we need. Please let us have your views by completing our on-line questionnaire.

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